Client Relations

Know Every Client Inside Out

Complete client profiles with running balance ledger, job history, and a self-service portal where your clients can track their own shipments.

Client Profiles

Store all client details in one place — contact info, business registration, and NTN numbers.

  • Contact details and address
  • NTN verified flag, with who marked it and when
  • Business registration and category
  • Soft delete with full data retention

Running Balance Ledger

Automatic ledger that tracks every invoice, payment, and credit note. Always know exactly how much each client owes you.

  • Running balance per client, updated with every invoice and payment
  • Full transaction history (invoices, payments, credits)
  • Aging analysis for overdue payments
  • Payment allocation tracking
  • Export ledger to CSV

Client Portal

Give your clients their own login to view job status and invoices. No more phone calls asking 'where is my shipment?'

  • Separate client login with email and password
  • View active and completed jobs
  • View invoices and what has been paid against them
  • Job status as your team records it
  • Branded portal with your organization's name

Why Teams Choose This Feature

Reduce Phone Calls

Clients check their own job status and view their invoices in the portal.

Get Paid Faster

Client ledgers and aging reports help you follow up on overdue payments.

Professional Image

A branded client portal sets you apart from competitors still using WhatsApp.

Frequently Asked Questions

Can clients see all their jobs in the portal?
Yes. Clients can view all their active and completed clearance jobs, including current status, and see their invoices with what has been paid against each one.
What is NTN verification?
In ClearAgent, NTN verification is a record kept by your staff: after someone checks the client's NTN (National Tax Number) on the FBR portal, they mark it verified, and ClearAgent stores who marked it and when. ClearAgent does not check the number with FBR itself.

Ready to streamline your operations?

Get started today — ClearAgent is completely free. No credit card, no time limit.